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Terms of Service Agreement

  • VRK NUTRITIONAL SOLUTIONS (“VRKNS”) is the licensed owner of the brand “NUTRI POWER” and the website “”. Please read the terms of this Term of Service Agreement (“Agreement”) carefully. By using the website –“Website”), or the VRK’s Chicken mobile application on iOS or Android devise including phones, tablets or any other electronic devise (“VRK’s Chicken App”), whereas the VRK’s Chicken Website, and VRK’s Chicken App are together referred to as (the “Platform”), or purchasing products from the Platform you agree to be bound by all of the terms and conditions of this Agreement.


  • This Agreement governs your use of this Platform, use of the trade name –VRK NUTRITIONAL SOLUTIONS ("Business Name"), offer of products for purchase on this Platform, and / or your purchase of products available on this Platform.


  • For the purposes of this Agreement, wherever the context so requires "You" or "User" shall mean any person including any natural or legal person who uses the Platform or buys any product from the Platform using any computer systems or other devices including but not limited to any mobile device, handheld device and tablets.


  • This Agreement includes, and incorporates by reference, the policies and guidelines referred to in this Agreement. In the event of any conflict between the terms of this Agreement and any provision of such polices and guidelines, the terms of this Agreement shall prevail in relation to the subject matter hereof and the terms of such polices and guidelines shall prevail in relation to the subject matter thereof. You are strongly advised to carefully read all such policies and guidelines, as available on the Platform.


  • VRKNS reserves the right to amend the Agreement at any time by posting such amendments or the amended Agreement on this Platform.


  • VRKNS may alert you of the amendments by indicating on the top of this Agreement the date it was last revised or by any other means. The amended Agreement will be effective immediately after it is posted on this Platform. Your use of the Platform following the posting of any such amendments will constitute continued acceptance of the Agreement including the amendments thereof.


  • VRKNS encourages you to review this Agreement whenever you visit the Platform to make sure that you understand the terms and conditions governing the use of the Platform and / or the purchase of products. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with VRKNS for other products or services. In the event of any conflict between the terms of this Agreement and any other agreement executed with you, the terms of such other agreement shall prevail in relation to the subject matter thereof


  • If you do not agree with this Agreement (including any policies or guidelines referred to herein), please immediately terminate your use of the Platform. If you would like to print this Agreement, please click the print button on your browser toolbar.


      Our products and services are available in Pune, Maharashtra and Sangli, Maharashtra only.


  • Terms of Offer - This Platform offers for sale of various products including food products (the "Products"). By placing an order for Products through this Platform, you agree to the terms set forth in this Agreement.

  • Customer Solicitation - Unless you notify in writing our third party vendors or VRKNS advisors, of your intention to opt out from further direct and indirect marketing communications and solicitations, you agree to continue to receive emails, calls and messages through other mediums which VRKNS may adopt from time to time including but not limited to text messages for soliciting Products.

  • How to  Opt Out - You may choose to opt out from receiving future marketing and solicitation communications by following the steps below.

      1. You may also choose to opt out, via sending your email address to:

      2. You may send a written remove request to VRK NUTRITIONAL SOLUTIONS, 202, Ganga Collidium Phase 1, Bibwewadi – Kondhwa Road, Market Yard, Pune-                      411037

  • Proprietary Rights - VRKNS has proprietary rights and trade secrets in the Products. You shall not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by VRKNS. We also have rights to all trademarks and trade dress and specific layouts of this Webpage, including calls to action, text placement, images and other information.




  • Content, Intellectual Property, and Third Party Links - In addition to making Products available, this Platform also offers information and marketing materials. This Platform also offers information, both directly and through indirect links to third-party websites, mobile application about nutritional and dietary supplements. VRKNS does not always create the information offered on this Platform; instead the information is often gathered from other sources. To the extent that VRKNS does create the content on this Platform, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws.


  • You acknowledge that your use of the content on this Platform is for personal, non- commercial use. Any links to third-party websites and mobile applications are provided solely as a convenience to you. VRKNS does not endorse the contents on any such third-party websites and mobile applications. VRKNS is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites and mobile applications. If you link to third-party websites, you do so at your own risk.


  • Eligibility Persons who can form legally binding contracts under Indian Contract Act, 1872 (Act) are only eligible to use the Platform. Persons who are "incompetent to contract" within the meaning of the Act are not eligible to use the Platform. If you are under the age of 18 years (minor), you shall not register as a user and shall not transact on or use the Platform. Legal guardian or parents can transact or use the Platform on behalf of minor. VRKNS reserves the right to terminate your membership and/or refuse access to the Platform upon acquiring actual knowledge that you are under the age of 18 years. Use of Platform; VRKNS is not responsible for any damages resulting from use of this Platform by anyone. You will not use the Platform for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Platform (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Platform by other users, (3) not resell material on the Platform, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Platform License. By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in connection with your normal, non- commercial, use of the Platform. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from VRKNS or the applicable third party (if third party content is at issue).


  • Posting - By posting, storing, or transmitting any content on the Platform, you hereby grant VRKNS a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. VRKNS does not have the ability to control the nature of the user-generated content offered through the Platform. You are solely responsible for your interactions with other users of the Platform and any content you post. VRKNS is not liable for any damage or harm resulting from any posts by or interactions between users. VRKNS reserves the right, but has no obligation, to monitor interactions between and among users of the Platform and to remove any content VRKNS deems objectionable, at its sole discretion.


  •  Your use of this Platform and/or products are at your sole risk. The Platform and Products are offered on an "as is" and "as available" basis. To the extent permitted     under applicable laws, VRKNS expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of   merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Platform contents, or any reliance upon or use of the Platform   content or Products.

  •  Without limiting the generality of the foregoing, VRKNS makes no warranty: That the information provided on this Platform is accurate, reliable, complete, or timely. The   links to third-party Platforms are to information that is accurate, reliable, complete, and timely.

  •  No advice or information, whether oral or written, obtained by you from this Platform will create any warranty not expressly stated herein as to the results that may be   obtained from the use of the Products or that defects in products will be corrected.


  •  The entire liability of VRKNS and your exclusive remedy, in law, in equity, or otherwise, with respect to the Platform content and Products and/or for any breach of this   Agreement is solely limited to the amount you paid in last 15 days from any such claim arising, less shipping and handling costs and taxes, for Products purchased via   the Platform.

  •  To the extent permitted under applicable laws, VRKNS will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this   Agreement or the Products in any manner, including liabilities resulting from (1) the use or the inability to use the Platform content or Products; (2) the cost of procuring   substitute Products or content; (3) any Products purchased or obtained or transactions entered into through the Platform; or (4) any lost profits you allege.


  •  VRKNS will not be liable for any indirect or consequential loss or damage of loss of profits arising out of our supply or failure to supply the goods to you.

  •  Nothing in this Agreement shall in any way limit our liability for death or personal injury resulting from our breach of contract, tort or negligence nor limit any legal   rights you have as a consumer.


  •  Some of our products may contain traces of nuts and other allergens. We will ensure that the contents of each box are clearly listed on our website but it is your   responsibility to ensure that you have read the information before placing your order. If you require further information on allergens, please contact us.


  •  The goods we sell to you are on this basis that you are a consumer; therefore we are not liable for any special losses that you might suffer using, distribution, or reselling   the goods as part of a business.


  •  VRKNS are not liable for goods once they have been delivered to the address or secure place stated in your order.


  •  Our packaging is designed to ensure our produce reaches you in perfect condition but it is your responsibility to ensure that all perishable goods are refrigerated as     soon as possible upon receipt. A further case, if you or a third party moves, transports, or delivers the goods to any other address following our delivery, we are not   liable for anything that the third party might do. Either to the goods or any subsequent deterioration in the produce.


  •  Please note that we will do our best to ensure that access to our website is uninterrupted and that transmission is error-free but, given the nature of the internet, this is not   something that we are able to guarantee. There may be occasions where access is suspended or restricted so that we can undertake repairs, maintenance, or       improvements. We will keep such occasions to a minimum and endeavor to restore full access as soon as we can.


  •  You will release, indemnify, defend and hold harmless VRKNS and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from   all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or   the breach of your warranties, representations and obligations under this Agreement; (2) the Platform content or your use of the Platform content; (3) the Products or your   use of the Products ; (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any   information or data you supplied to VRKNS. When VRKNS is threatened with suit or sued by a third party, VRKNS may seek written assurances from you concerning   your promise to indemnify VRKNS; your failure to provide such assurances may be considered by VRKNS to be a material breach of this Agreement. VRKNS will have   the right to participate in any defense by you of a third-party claim related to your use of any of the Platform content or Products, with counsel of VRKNS choice at its   expense. VRKNS will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend VRKNS   against any claim, but you must receive VRKNS prior written consent regarding any related settlement. The terms of this provision will survive any termination or   cancellation of this Agreement or your use of the Platform or Products.




  • The quantity of any Product ordered by you and the quantity of Product supplied to you may vary. Please note that while we take utmost care to supply exact quantity of Product ordered by you, due to the nature of Products, it is not possible that the exact quantity of Product that you have ordered will be supplied.


  • The price displayed on the Platform is in relation to the particular quantity of Product as provided on the Platform and against such Product. Therefore, the price displayed for your order will also be on the basis of the weight / description of the Product ordered by you. However, the actual amount charged to you will be on the basis of the actual amount / quantity of Product delivered to you. Any difference in estimated price and actual price shall be adjusted by making a refund by VRKNS or payment of difference by you to VRKNS. Any excess amount paid by you shall be refunded to you and the mode of refund shall be as determined by VRKNS from time to time, such as, credit to VRK wallet, crediting any other mobile wallet that you may use. Any additional amount that you are liable to pay, shall be collected at the time of delivery of the Product.


  •  Within 2 hours of placing the order through our platform - Free cancellation/modification

  •  After 2 hours of placing the order through our platform but before 4 PM same day – 10% of the basic product price (excluding taxes and handling /delivery charges) cancellation/modification charges apply

  •  After 6 PM on the day of placing the order through our platform - Cancellation charges 100%


  •  If in case there are issues with the quality of the product delivered to you, you may report to us at within 1 hour of delivery of the   products only. You may need to share the photographs of the products and the receipt of payment (e-receipt) on the above email address. Immediate refrigeration of the   products is advised.

  •  Refund policy - After due examination and due consideration of the same we will initiate refund of the basic cost of the product after deducting applicable taxes,   delivery and handling charges already paid and any other incidental charges that may arise. Refund will be initiated within 5-7 working days.

  •  After due examination and subject to consideration of the same, we will initiate a refund as per the modes mentioned above. In the event of any conflict arising, the   decision made by VRKNS will be final and binding on both parties.

Note- Storage conditions of the products shall be followed at all times after delivery.


       VRKNS may charge such delivery and handling charges as it may in its sole discretion determine from time to time and applicable taxes. At present, VRKNS charges             Rs 20 (Rupees Twenty Only) inclusive of delivery and, handling charges and taxes, if applicable. VRKNS may in its sole and absolute discretion, without giving                     any prior notice, may revise such all- inclusive charge.


      All orders will be delivered within 48 hours of receiving your order from our website/app.


      Prices for our Products are subject to change without notice. We reserve the right at any time to modify or discontinue the Products (or            any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price              change, suspension or discontinuance of the Products.


  •  VRKNS reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per   order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or   shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone   number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at   Platform.


  •  VRKNS believes strongly in protecting user privacy and providing you with notice of use of your data. Please refer to VRKNS privacy policy, incorporated by   reference herein. The privacy policy can also be accessed on the Platform.


  •  By using this Platform or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Platform.


  •  Force Majeure VRKNS will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations   hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, lockdown, or boycott.

  •  Cessation of Operation - VRKNS may at any time, in its sole discretion and without advance notice to you stop or halt the operations of the Platform and distribution of   the Products.

  •  Entire Agreement - This Agreement including the policies and guidelines included herein by reference comprise the entire agreement between you and VRKNS and   supersedes any prior agreements pertaining to the subject matter contained herein.

  •  Effect of Waiver - The failure of VRKNS to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any   provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the   parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

  •  Governing Law and Jurisdiction - This Platform originates from the Pune, Maharashtra. This Agreement will be governed by the laws of India and shall be subject to the   exclusive jurisdiction of Courts in the State of Maharashtra.

  •  Waiver of Class Action Rights - By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a   class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.

  •  TerminationVRKNS reserves the right to terminate your access to the Platform without advance notice if it reasonably believes, in its sole discretion, that you have   breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Platform and VRKNS may, in its sole discretion   and without advance notice to you, cancel any outstanding orders for Products. If your access to the Platform is terminated, VRKNS reserves the right to exercise   whatever means it deems necessary to prevent unauthorized access of the Platform. This Agreement will survive indefinitely unless and until VRKNS chooses, in its sole   discretion and without advance to you, to terminate it.

  •  Domestic Use - VRKNS makes no representation that the Platform or Products are appropriate or available for use in locations outside India. Users who access the   Platform from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

  •  Assignment - You may not assign your rights and obligations under this Agreement to anyone. VRKNS may assign its rights and obligations under this Agreement in its   sole discretion and without advance notice to you.

  •  Severability - In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to   the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Agreement, such determination shall not affect the   validity and enforceability of any other remaining provisions.

  •  Contact Us

       Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform.

       Grievance officer

       Ms. Deepali Kulkarni





       Time: Mon - Fri (10:00 - 18:00)


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